UI/UX design
Turn user research into interfaces that work with prototypes tested before development, and design choices tied to evidence, not opinion.
Most design decisions get made on taste. At Dignisys, we help you make them on evidence through user research, tested prototypes, and design systems that scale with your product.
A beautiful interface can still confuse users, bury the next step, or fail accessibility requirements. Before committing to development, a design should be able to answer three questions: who is this for, what are they trying to do, and how will you know it works?
An agreed audience, core tasks, success metrics, and known constraints. Assumptions sit beside the requirements, so design decisions don't get made in isolation.
What you get: a one-page design brief your team and developers can work from.
Research-backed flows and a testable prototype for the riskiest parts of the product. Feedback answers specific questions rather than becoming a collection of opinions.
What you get: a clickable prototype and a list of things you learned.
Reusable components, defined variants, and documented patterns. New pages get built from the system instead of being redesigned from scratch each time.
What you get: a component library and usage guidelines.
Annotated designs, accessibility notes, and interaction specs. We work with your engineering team to make sure the build matches the intent.
What you get: development-ready specs and a design QA checklist.
Agree the questions, the deliverables, and the responsibilities before the work begins. Most design engagements run 4–8 weeks from brief to handover.
Start with the user problem this design needs to solve. Review existing research, analytics, support tickets, and business constraints.Output: a one-page design brief with success metrics.
Build a low-fidelity prototype for the riskiest flow. Put it in front of real users before committing to visual design.Output: a validated flow and a revised brief.
Move into high-fidelity design with the tested flow as the foundation. Review in weekly increments against the agreed brief.Output: high-fidelity screens and a working prototype.
Annotate the designs for development, run a handover session, and stay available for build questions.Output: development-ready specs and a design system.
We define scope around the work, not a generic package. That means making the unknowns visible before agreeing a timeline or budget.
We define success metrics before design starts — task completion rate, time on task, error rate, or conversion, depending on the goal. We test the prototype with real users and measure against those metrics. After launch, we review analytics and, if needed, run a follow-up test.
Not always. We start by auditing what exists — analytics, user feedback, support tickets — and identify what's working and what isn't. A focused fix may be a better use of budget than a full redesign. If the foundation is broken, we'll say so and scope a rebuild. The decision follows evidence, not preference.
More than most agencies ask, less than you might fear. We need one decision-maker available for weekly reviews, and access to any existing research, analytics, or customer feedback. For user testing, we'll ask you to help recruit participants — usually 5–8 people who match your target user. Beyond that, we handle the work.
Annotated designs, a component library, interaction specs, accessibility notes, and a design QA checklist. We run a handover session with your engineering team and stay available for build questions. If you don't have in-house developers, we can work with your agency or recommend one.
Accessibility is scoped into the design from the start, not bolted on. We design to WCAG 2.2 AA as a baseline, check colour contrast, keyboard navigation, and screen reader behaviour, and document any exceptions with a reason. If your industry has stricter requirements, we'll work to those — but they need to be named in the brief.
GET IN TOUCH
Tell us what you're designing and where you're stuck. We'll reply within one business day with a few honest questions.
